Privacy Policy

This Privacy Policy explains how Coaching With Sandy (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit or make a purchase through coachingwithsandy.com, shop.coachingwithsandy.com, or any related booking, checkout, or scheduling pages (collectively, the “Site”). By using the Site, submitting a form, booking a session, enrolling in a program, or making a purchase, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Name, email address, phone number, and mailing/billing address
• Payment information (processed securely by our third-party payment processors; we do not store full card numbers)
• Information submitted through discovery call bookings, contact forms, intake forms, and applications (e.g., via Tally)
• Information you provide during coaching sessions, programs, retreats, or events
• Testimonials, reviews, photos, or feedback you voluntarily submit
• Newsletter and email opt-in information

1.2 Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time on Site, referring/exit pages, and click activity
• Cookies and similar tracking technologies (see Section 3)

1.3 Information From Third Parties

• Scheduling and form tools (e.g., Tally)
• Payment processors and our shop/e-commerce platforms, including our affiliated third-party fulfilled shop
• Social media platforms (TikTok, Facebook, Instagram, YouTube) if you interact with our content there
• Amazon, if you purchase our paperback book through an Amazon listing (that transaction is governed by Amazon’s own privacy policy, not this one)

2. How We Use Your Information

• To process purchases, enroll you in programs, and confirm event or retreat bookings
• To communicate with you about your order, program, booking, or inquiry
• To send newsletters, promotional emails, and updates about programs and events (you may unsubscribe at any time)
• To operate, maintain, and improve the Site and our offerings
• To respond to customer support requests
• To detect fraud, enforce our Terms of Use, and comply with legal obligations

3. Cookies & Tracking Technologies

The Site uses cookies and similar technologies (such as web beacons and analytics scripts) to recognize your browser, remember preferences, and analyze Site traffic. You can disable cookies through your browser settings; doing so may affect the functionality of certain features, such as the shopping cart or checkout.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help operate the Site, process payments, host content, manage email, or process bookings
• Third-party fulfillment and shop partners for physical products purchased through the Site
• Professional advisors and authorities where required to comply with law, protect our rights, or respond to legal process
• A successor entity in the event of a merger, acquisition, or sale of business assets

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting obligations, and thereafter for a reasonable period consistent with applicable law.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, or to withdraw consent for marketing communications. To exercise these rights, contact us using the information in Section 12. We will respond within the timeframe required by applicable law.

8. Children’s Privacy

The Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites, including our affiliated shop, Amazon, and social media platforms. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

10. International Users

If you access the Site from outside [COUNTRY], your information may be transferred to, stored, and processed in [COUNTRY] or other countries where our service providers operate. By using the Site, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this Policy indicates when it was last revised. Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Coaching With Sandy

Email: info@coachingwithsandy.com